— PRODUCT CARE
Love your Bag
GEM STUDIO bags are handmade from very high-quality LWG GOLD certified leather. Our bags are crafted from fine Italian calf leather with a smooth buttery handfeel.
Leather is a natural material and because of that it should be handled carefully. Each hide has unique characteristics and colour variations. These variations in colour and texture are natural features. Some scratching may occur with use but we do not view these marks as defects. This adds character to each different piece.
To help your bag age gracefully here are some tips:
1. Keep your bag in a cool, dry place with no contact with direct sunlight and liquids.
2. Avoid exposure to any type of heat, humidity or dust.
3. Don’t overload your bag so it keeps its original shape
4. Store your bag in your GEM STUDIO dust bag and box. Don’t store it in a plastic bag.
5. Avoid contact with darker coloured materials, abrasive objects or surfaces
6. Wipe when needed with a soft dry cloth
7. In case of scratches massage the skin gently
8. Keep away from grease, dirt and rain
9. Extra care should be taken with lighter coloured bags
For additional questions regarding care or deep cleaning please contact your closest leather specialist.
We use gold colored plated hardware on all GEM STUDIO bags. Avoid all contact with liquids, humidity, grease, hand creams or lotions. We do not accept any complaints regarding the loss of colours of the hardwear.